1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 6499132799
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email. This secure login method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, start by checking your internet connection and ensuring a strong signal. If an OTP (one-time password) is not received after a reasonable time, try clicking the "send OTP" button again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To prevent any issues, try to log in with the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the matter efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus money. This means you can cash out the money you've earned through gameplay, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app, including saving your Aadhar card, UPI information, and bank details. This information is necessary for verification and account setup. Please ensure all fields are accurately filled and updated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This discrepancy in processing time may be experienced by users due to the app's payment system.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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